Wednesday 16 October 2013

Tuesday 10 September 2013

10 -11 Sept 2013 The financial mathematics of Logistcs &Procurement- Midtown Hotel Taksim Istanbul

The financial mathematics of Logistcs &Procurement-Satınalmanın Finansal Matematiği  


Midtown Hotel Taksim Istanbul

21 August Key Note Speaking NEURAL SCIENCES AND TECHNOLOGY in SOCIAL MEDIA

NEURAL SCIENCES AND TECHNOLOGY in SOCIAL MEDIA.Sosyal Medya ve İnsan kaynakları Eğitimi...Sosyal Ağlarda, Sanal Ortamlarda İnovatif ve girişimci Lider Profilindeki İnsan,İletişim ve İkna Psikolojisinin unsurlarına ve Sosyal Medyanın Gücüne etkisine 360 derece bakış. Sosyal Medyada İkna ve İletişim Paradigması

 Le Meridien Istanbul Etiler

Wednesday 24 July 2013

EFFECTIVE LEADERSHIP AND CORPORATE CULTURE

EFFECTIVE LEADERSHIP AND CORPORATE CULTURE
Hicran. Çiğdem YORGANCIOĞLU



·         The ABC of Human Brain Chemistry 
·         Introduction to the The Nature of Conditinoning ,
·         How to challenge Assumptions
·         Guiding the Leaders of Today and Tomorrow
·         Inspirational Leaders
·         The Phases &Process of Analytic/Strategic Thought
·         Leaders and Visionaries
·         Social Psychology Group Dynmamics 
·         Emotional Self Awareness
·         The Perspective and Attitudes  of the Leader
·         Sense of Humour
·         Commitment of Leader
·         Self-Confidence of Leader
·         Charisma
·         SWOT Analyze
·         Asking Right Questions
·         Managing Change & Uncertainty
·         How the Leaders challnge themselves
·         How to maintain the team morale.
·         The Agenda of Fair Leader
·         The Profile of Leader   
·         The Self Discipline of  the Leader
·         How the Leaders Influence others
·         Leadership Skills
·         Delegation Skill of  the Leader
·         Effective Communication Skills of  the Leader
·         Self-Motivated Leaders
·         What do others trust your leadership
·         The Habbits of Innovative Leaders
·         How to make a  difference via the Awareness of Leader  
·         How to gather individuals /teams around a common mission or vision 
·         Tips for utilizing the strengths and talents of the Group 
·         How the Team is built by the Leader
·         Result oriented Leaders
·         Creative and Persistent Leader
·         The techniques to inspire and empower others.
·         Leaders that create Values.
·         Crise  & Change Management of Leader  
·         Leaders Tactics to Mobilize the Followers and Groups
·         The art of avoiding excuses and learned  impossibilities
·         How to multiplicate the Group Perfomance vs Individual Performance
·         The Paradigm Shift of the Leader
·         The Power of taking initiatiive and responsibility
·         Etkin Liderin Diksiyon ve Hitabetinin önemi ve teknikleri
·         Active Commuication and the Body Language of the Leader
·         Self –Confidence Exercises
·         The Value of Honesty
·         Leading for Social change
·         Lead from behind, Put others in Front
·         The Tecniques to prevent NO answer ,
·         Management is doing things right; leadership is doing the right things.
·         Dynamic Problem Solving Techniques and Impact on Leadership
·         The Negotiation Tactics of Leaders
·         The Risk Managment of Leader
·         The Impact of Effective Leader on Corporate Culture
·         Public Speaking Skills of the Leader
·         Workshops


Wednesday 10 April 2013

Monday 8 April 2013

Having Started  to teach COMMUNICATION SKILLS  , Cabin-crew  o best Airlines of Europa ... Turkish Airline Star Alliace Member ...Cigdem Hicran Yorgancioglu 

Tuesday 26 February 2013

Effective Time Management


Duration: Full Day Course.


Time Management or Self Management
What is Time & Dimension
Mind Map-Time Gap
The Relative Perception of Time
Bilogical Time biological rhythms
Time Recognition
Setting of Targets versus TM
How to be Clockwise within the Wisdom of Clock
A new Paradigm Shift in Time
Work More ,Travel More , Play More
ABC of Time Management
Identifying the Time Robbers
The Value of the Timing of The Things
Isolation versus Socialization -TM
How to Get Control of Your Valuable Time
How to avoid Redundancy
Visibility , Accesibility Isolation
How to say "No " without refusing
How to Close Doors while being OPEN
How to energize yourself to start a task
Perfectionism versus Poor Planning
The Art of Postponing
Impact on TM on Communication
TM & Negotiation Skills
The Resources and Time Management
The Leaders Time Management
Efficency of Negotiation with Time Management
Effective Meetings and TM
Effective Note Taking techniques and TM
Effective Listening and TM
Opportunity Cost of Time
Urgency
Prevention of Delays
Weekly Schedule
How to limit distractions.and interruptions
Developing strategies to overcome
Planning versus İmprovisation
Short Medium Long Term Planning
To do and Undo list
Once Upon a Time in Now
Oldies Goldies
Being S.M.A.R.T
how much time is wasted Today
Idle thoughts, conversations,actions.
How to manage unavoidable time-stealing tasks
How to gain Focus & Concentration skills
Clean Desk Clean Mind or Contingency ?
The Concept of Spare Time
Fragmentation of Daily Activities
How to Cope with Work Overload
Time means Competition
Self discipline & Organizing
How to Prioritze
The Reasons of Procastination
The Value of being Pro-active
When & How to Delegate
The Value of Assertiveness
Speedy Gonzales -Sleepy Rodriguez
Effective Social Media Usage and TM
Sucessfull CRM & Time Management
Role Playing -Case Studies

Vendor Selection,Procurement and Risk-Free Contract Management


Being a strategic planner with expertise and competence  in implementing cost saving measures to achieve reduction in terms of raw material, procurement costs, and logistics cost,  in-depth understanding of some of the key activities in Contract Management, Conducing close-loop contract risk management ,ensuring earlier identification of contract commercial risks & effective implementation of solutions against risks so as to reduce loss due to risks; evaluate measures validity and establish risk management database to promote lessons learned sharing;s not a dream . This Training course cover topics from core competencies to advanced Procurement and Contarct Management skills and can be tailored ,customized to meet your specific needs and can be conveniently delivered on your own premises as well.  (the Example in Module is tailored for IT-TELCO sector)

Identify Requirements, • Set Scope of Work and Specs, • Planning the Evaluation Process, • Sourcing and Supplier Appraisal, • Tender Documents, • Evaluation of Bidders, • Invitation to Tender, • Evaluation of Tenders, • Preliminary Examination of Bids, • Tender Briefing, • Receive and Open Bids, • Bid Submittals, • Detailed Examination of Bids, • Technical Analysis, • Commercial Analysis, • Bid Evaluation Techniques, BET, • BET Criteria, Weighting and Scoring Protocol, • Evaluation Procedures, • Evaluation Report, • Contract Award, • Post Award Conference, • Debriefing Unsuccessful Bidders: Reasons and Modes, • Documentations, • Contract Negotiation, • Objectives and Definitions of Contract, • Defining Contract, • Elements of a Contract, • Difficulties Encountered in Contract Administration, • Contract Framework, • Contract Administration Major Steps, • Competencies of Contract Administrators, • Planning Negotiation, • Trading Concessions, • Communication, • Negotiation Preparation, • Negotiation Guidelines, • Breach of Contract, • Types of Damages, • Dissection of Contract, • Checklists-Calendars-Documents, • Roles and Responsibilities of Parties, • Contract Pricing Fixed Price, Cost Plus, Unit Price and Bill of Quantities, • Payment Terms, • Retention and Bonds, • Developing Schedule and Cost Plans, • Developing Milestones Charts, • ARD Negotiation, • ADR Mediation, • ADR Conciliation, • Arbitration, • ADR Alternative Dispute Resolutions, • Developing Schedule and Cost Plans, • Developing Milestones Charts, • Contract Termination for Default, • Contract Termination for Convenience, •Approaches understanding of the Value of Negotaion in International Business, Psychological insight in the study of international crisis& war prevention, •Approaches and understanding of the Value of Negotaion in Diplomacy, •The Power of Persuasion in Effective Negotiation, Sucess Stories of Negotiation,•The art of conflict management, •Creative ,entrepreneuriall collaborative approaches to negotiating, Manage negotiations using communication skills, Develop effective negotiations strategy, •The Highlights of Power of Negotiation in Procurement  and Contract Management, Competitive Negotiation, •The Value of Exceptional negotiators, •The sucess of visionaire perspective of a negotiator, •The Cost of compromise with the concessions, Theoretical and Practical Perspectives of Negotiation, •The value of human psychology in the process of negotiation & mediation, The Impact of negotiaon on Business Continuity, •The Game Theory ; •Tactics in Negotiation, The Roadmap of Sucessfull Negotiator, Cognition and emotion in the context of negotiation., •The Perception of Balance in Negotiation,

Gaining  sophisticated skills in;

Formulating sourcing strategies,
Vendor identification
The basics of Supply chain management
RFP Request For Proposal
How to prepare Bid -Tender  documents
How to evaluate proposals
Supplier Vendor Selection
Reviewing the contract management cycle
Innovative and Eficent Contract Management
The Basic Terms of The Contract
Contract Management Guidelines
Drafting of the Contract
Contract Negotiation Techniques
Peer to Peer Relationship of the Parties
Obligations ,Penalties ,Termination
Performance monitoring of suppliers
Consistency of the Contract
Key Performance Indicators
Change Requests CR
Securing senior level support in SLA
How to Assemble Project team for the Contract
How to Build Business Model in Contracts
What are the legal consequences of your contract
Risk Assesment and Risk Mitigation of the Contract
Dispute Resolutions
Developing cost effective strategies,
How to improve quality of procurement.
The Wizard of Contract Management
Contract Management in Telco and IT industry
GSM (Global System for Mobile Communications) industry
IT Telco Contracts Drafting, Evaluation,
IT Telco Contracts Negotiation Execution.
Coordinating the activities with legal teams
Coordinating the activities with 3rd parties
Roaming Agreements
Non Disclosure Agreements,
Purchasing Agreements,
Sub-contracts,
Consulting Agreements,
Licensing Agreements
Master Purchase Agreements.
Escrow Agreements and Source Code
Service Level Agreements
The Basics of Software & Hardware Contracts
How to ensure contract close-out, extension or renewal.
Prelminary and Final Acceptance

Friday 22 February 2013

EDUCATION LIVE TV BROADCAST

http://www.youtube.com/watch?v=ZiptrutmyzA
EDUCATION  LIVE BROADCAST -


The Art of Persuasion, Conflict Resolution, Communication and Negotiation

  The Art of Persuasion, Conflict Resolution, Communication and Negotiation

    Interpersonal Communication
•  What prejudices do we  have about each  other?
•   The Nature of Conditioning
•   The Power of First Impression  how to deal with Prejudices
•   How to convince the chief of the Tribe  diplomat, Ambasador
•   ABC of Human Brain Chemistry; MindMapping
•   Analytic Thinking
•    Preparation stage of Negotiations, The Awareness of Balance of Powers
•    The Fair Propsal Perception on other Party
•    The Power of Self-discipline  S.Confidence in Negotiation ;Conflict
•    Managing  the Phases of the Persuasion
•    Ranking of Concessions 
•    The Power and Weakness of Feedbacks
•    Effective and efficient management of Concessions
•    Conflict Types  
•    Anger Management , Techniques to deal with Agreesive 
•    Avoidance of Conflict,Stress Managemet
•    Communication Outlines
•    Prerequisites & Priorities of Parties
•    How to rank Your Priorities Along With Alternatives
•    Assessment of  Potential Liabilities and Risks
•    Mistakes to Avoid in Communication ;Negotiation
•    Creative Negotiation
•    Avoid Redundancies
•    Verbal ; Non-Verbal Communication
•    Risk Management ,; Game Theory
•     The Power of Contingeny in Conflict Resolutions
•    Facilittaing Strategies of Negotiation
•    The collaboration  between individuals and teams
•    How to make difference via Paradigm Shifts
•    Effective Listening  
•    Articulation
•    Impacts of Effective Body Language  on Persuasion
•    Taking Inititaive ;Responsibility
•    How to Deal and prevent  oppposite reply “ NO”  
•    Improvisation Techniques based on Knowledge Intellect
•    Group Dynamics
•    SWOT Analyze
•    Procastination versus Power of Now
•    Dynamic Problem Solving tecniques
•    How to Create value in your negotiations
•    How to Adjust  negotiation style for different situations
•    How to avoid being cheated  with tactics
•    Who will Make the First Offer
•    Don’t Negotiate with Yourself
•    Silence ; Walk away Tactics
•    The Power  of Humor
•    Note Taking ;Effective Meeting Techniques
•    Workshops ; Case Studies 

COMMUNICATION MANAGEMENT DOCTORS -HEALTH PROFESSIONALS VERSUS PATIENTS &RELATIVES

Based on The Art of Persuasion, Conflict Resolution, Communication & Negotiation  module



Introduction to thePsychology of Patient
How to deal with challenging situations with patients
The Rule of Healthy employees in Health Organization
How to have 'better relationships' with patients.
Listening with  Ear Against the Chest of a Patient
Pulse of the Patient
The Consultation
Introduction to Hospital Personnel Management.Corporate Basis
Importance of Human Relations in Hospital
ABC for Health professionals need to learn the communication skills
How to Improve relationships between health professional and patient
Establishing a partnership with your individual patients.
Confidentiality
Emphaty
How to coordinate care & guide patients
How  to have access to sophisticated diagnostic tests and interventions
medical indications, patient preferences
Emergencyi What is Emergent
Medical Decisions & How to involve patient into the process
Malpractises & Doctor  Patient Relations Management
Malpractice
Compliants of Patients
Ethic & Moral Values
Transperancy
Coopreation
Compassion
Fraud &Insurance Companies
Medical Jargon -Patient Language
Cross-Cultural Parameters Patient & Doctor Relationships
Interruptions
Legal issues stem from physicians' ethical obligations
Ethical guidelines
Healing process
Trust Building

Wednesday 20 February 2013


Communication Psychology
Cross- Cultural Communication
Cross- Cultural Negotiation Techniques
Corporate Culture Communication
Organizational Development
Organizational Culture
Change Management
Mobbing