COMMUNICATION MANAGEMENT DOCTORS -HEALTH PROFESSIONALS VERSUS PATIENTS &RELATIVES

Based on The Art of Persuasion, Conflict Resolution, Communication & Negotiation  module



Introduction to thePsychology of Patient
How to deal with challenging situations with patients
The Rule of Healthy employees in Health Organization
How to have 'better relationships' with patients.
Listening with  Ear Against the Chest of a Patient
Pulse of the Patient
The Consultation
Introduction to Hospital Personnel Management.Corporate Basis
Importance of Human Relations in Hospital
ABC for Health professionals need to learn the communication skills
How to Improve relationships between health professional and patient
Establishing a partnership with your individual patients.
Confidentiality
Emphaty
How to coordinate care & guide patients
How  to have access to sophisticated diagnostic tests and interventions
medical indications, patient preferences
Emergencyi What is Emergent
Medical Decisions & How to involve patient into the process
Malpractises & Doctor  Patient Relations Management
Malpractice
Compliants of Patients
Ethic & Moral Values
Transperancy
Coopreation
Compassion
Fraud &Insurance Companies
Medical Jargon -Patient Language
Cross-Cultural Parameters Patient & Doctor Relationships
Interruptions
Legal issues stem from physicians' ethical obligations
Ethical guidelines
Healing process
Trust Building